Who is Andromeda?

Focused on providing growing businesses with quality call centre solutions that they can afford, Johannesburg-based Andromeda specialises in crafting highly-targeted, competitively-priced solutions to specific business needs.

Established in 2002, Andromeda offers a comprehensive range of services to organisations building or upgrading their call centres, including:

• Needs Analysis Investigations and Call Centre Evaluations;
• Automatic Call Distribution (ACD), Interactive Voice Response (IVR) and Unified Messaging Systems (UMS);
• Voice and Data Logging;
• Customer Relationship Management (CRM) and Service/Help Desk Applications;
• Telephony and Connectivity;
• Performance Improvements;
• Call Centre Agent and Management Training.

Led by industry veteran Gregory Serandos, the team of experienced and highly skilled consultants and trainers at Andromeda has a proven track record helping successful businesses enhance their customer service, reduce their costs and improve their bottom lines.

Contact us now to find out how we can help you get where you need to be!